Returns & Exchanges

At NATURALTEIN, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. If your fit isn't perfect, we are committed to making it right through a simple exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original eco-friendly packaging with all tags attached to ensure the product remains in resellable condition.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.